FAQs

Yes – we offer laser engraving on wood, glass, paper and card. We can engrave flat surfaces up to 1000mm x 610mm in size. We have a rotary head for our laser and also offer engraving on cylindrical objects such as wooden tubes and glass vases.

Yes – we use laser engraving for clean, crisp detailing. It’s ideal for logos, text and pattern work on most hardwoods.

Yes – we have a 3-axis CNC machine which can be used to machine wooden items and carve textures and designs into wood.

Absolutely. We can shape products, to fine tolerances, to fit specific uses, or create negative space designs and cut-throughs for display or packaging.

We offer laser engraving, CNC carving, foil stamping, inlay and embossed textures depending on your product.

Yes – subtle textures can be applied depending on the wood and use case. This is great for brands looking for understated visual identity.

No – but we source all our wood from trusted local suppliers like The Tree on the Hill, who mill and kiln-dry on-site using sustainable practices.

Almost all our timber comes from Cumbria and the surrounding areas, using windblown or responsibly felled hardwoods.

Our preference is to use natural oils and hard wax oils where possible. These protect the timber while preserving its natural tone and feel. We can offer finishes for both interior and exterior use and food safe oils. We will advise on an appropriate finish for the project.

Yes – we’re happy to talk you through options like colour, texture, stability and character, and help you pick something that suits your brand and feel.

For larger or ongoing projects, yes – we can produce samples or prototypes to make sure everything’s just right before full production.

Just book a consultation or drop us a line. We’ll talk through what you’re after, explore ideas and work out the best approach.

Not at all – some of our best work starts with a loose idea. We’ll help shape it with you.

We can work either way. You can come to us with a finished brief, or we can design something from scratch based on your goals and brand.

Yes – we love collaborating. We can take your creative ideas and turn them into real-world products, keeping quality and craft at the centre.

There’s no strict minimum, but most commissions start at around £300 depending on complexity.

Most projects take 3–6 weeks. We’ll confirm timings once we’ve scoped the work.

Yes – as long as it can be milled and dried, we’re happy to work with your own timber. It adds a lovely layer of story.For more information take a look at our Tree to Treasure service.

From coasters, serving boards and tags to signage, decorations and display pieces – if it’s made from wood and needs to feel special, we’re in.

Yes – we can supply branded packaging or simple wrap options on request, all plastic-free.

Yes – if we’ve got your spec on file and the material is available, we can remake or scale up.

Yes –  our timber is locally sourced and responsibly managed.

Most of our wood comes from our friends at The Tree on the Hill – a small, passionate team working just a few miles away. They mill and kiln-dry windblown, dead or responsibly felled trees from the local area. They only stock British hardwoods – including oak, ash, elm, beech, sycamore, cherry and yew – and everything is cut and dried on-site.

Many of our smaller pieces such as coasters and bookmarks are made from offcuts from our larger commissions ensuring nothing goes to waste.  We also source and re-purpose offcuts and reclaimed timbers from other wood working businesses in the local area, turning waste into something beautiful.

We only ever use FSC or PFEC certified plywood and MDF board from reputable suppliers with a traceable supply chain.

Yes we can – where suitable, we can use reclaimed timbers such as beams and flooring to reduce waste, add character and capture the story of historic places in the items we make. We also use offcuts from other local wood working businesses and larger projects to make many of our smaller pieces such as bookmarks and coasters, ensuring nothing goes to waste.

All our products are made by us in our Cumbria workshop. Nothing is bought in or mass-produced. We do collaborate other local makers and artists on joint projects and commissions where specialist skills such as gilding, wood turning or illustration are required. Craft and quality is at the heart of everything we make.

We keep packaging simple and to a minimum, just paper, card, or natural fibers. We never purchase or use single use plastic packaging but we do collect packaging (that may include bubble wrap and foam) from deliveries we receive and reuse this where we can to help keep waste to a minimum.

Yes – we try to work with local suppliers and other Cumbrian makers and businesses wherever we can. We work with The Tree on the Hill, a brilliant local timber supplier who mills and dries all their own stock. We also work Jonathan Leech, an excellent artistic wood turner who makes beautiful bowls from sustainable timber, the fantastic creative agency Plain Creative, and Reeds printers.

Yes – we can source FSC-certified timber on request for larger projects.

Not right now – we work mostly on commissions and trade projects, but we occasionally release small-batch products or do short runs.

Our work appears in places like Langdale Chase Hotel, Westmorland Group, The Wild Boar Estate, Balmoral Castle and Cunard. Check our Stockists & Partners page.

Yes – get in touch and tell us about your shop or project. We’re always open to interesting partnerships.

We do – pricing depends on volume, complexity and finish. We’ll put together a quote based on your needs.

Not at the moment – but we’re open to case-by-case international shipping depending on the project.

We occasionally do small batch releases or accept commissions from individuals. Drop us a line if you’ve got something in mind.

Typically 50% upfront, 50% on completion. For trade clients we can discuss alternatives.

Yes – we can make unbranded or co-branded pieces to suit your needs.

All products designed to come into contact with food are finished with an approved food safe oil.

A damp cloth is usually enough. Avoid soaking or harsh cleaners. Re-oil occasionally to keep it looking its best. Drop us a line if you have any questions.

Some items can be adapted for outdoor use with suitable finishes. Just let us know upfront.

Yes – like all natural wood, slight changes may occur as it ages, adding warmth and character.

Yes – we’ll happily tell you what we used and recommend a maintenance routine if needed.

Yes – get in touch if your product needs some TLC. We can usually restore or re-oil as needed.

Yes – we’re based in Lazonby, just outside Penrith in Cumbria. Contact us to arrange a time.

We’re always open to creative ideas – especially ones with a local or sustainable focus.

Definitely – we love co-creating. Whether you’re a designer, brand or estate owner, we’d love to chat.

Not at the moment – but we may explore small events or open studio days in future.

Yes – if it’s the right kind of project, we’re happy to work with individuals as well as businesses.

Yes – branded, useful items with a story behind them are our bread and butter.